Getting Support

This page will go over the process for reporting issues, requesting features, and getting support for the TOM Toolkit.

Check the FAQ

Take a look at our Frequently Asked Questions page for a potential quick answer to a common query.

Reporting Issues

Issue reporting can be done via the Github issues page of the tom_base project. Reporting an issue requires a Github account, but provides an easy way for developers to ask follow-up questions about an issue in order to resolve it.

Please include as much detail as possible, as well as the steps taken that trigger the issue, and be sure to tag it with the “bug” tag!

Requesting Features

Like issues, feature and enhancement requests should be done via the same Github issues page of the tom_base project. This is also a great place to see what’s being worked on and what’s already been requested, which will allow you to voice support for a backlogged feature to be reprioritized.


If you’re looking for help with some aspect of your TOM, the Github issues page is once again the place to go. The “question” or “help wanted” tags should be very useful when looking for support, and the TOM Toolkit developers are more than happy to provide the help necessary to get your TOM running. You may also want to peruse the Closed Issues, where someone may have already had (and solved!) your problem.